You are in control of your data. You may request deletion of your digiRM account at any time, and we'll process your request promptly and securely. This page explains how to start the process and what happens to your information once an account is removed.
Section 01
How to Request Deletion
Option A · In the App
Delete from your profile
- Log in to the digiRM app
- Go to Profile → Security & Exit → Delete Account
- Confirm the request to begin processing
Option B · By Email
Write to our team
connect@digirm.com
Send your request from the email address associated with your account so we can verify your identity.
Section 02
What Happens When You Delete
- Account credentials and profile data are permanently removed from your account.
- User-generated content such as uploaded photos is deleted from our active systems.
- Some data may be retained temporarily for legal, security, or backup purposes, then automatically purged.
Section 03
Processing Time
Deletion requests are typically processed within 30 days of submission.
This action is permanent. Once your account is deleted, your data cannot be recovered. If you have active investments or holdings, please ensure they are settled before requesting deletion.